How can we help?

We’ve made it easy for you to view and update your account and orders any time through “My Account” after you sign in to your account. With “My Account” The Aesthetic Soul.

  • Manage/edit all your personal data like address, phone numbers, email ids
  • Change your password
  • Track the status of your orders
  • See your Wishlist

Once your payment has been successfully made, your order is processed immediately. The Aesthetic Soul will send a confirmation mail for your order, to the email address associated with your  The Aesthetic Soul account. In this mail you will be provided with a unique Order ID for your reference with our customer service team, a listing of the item/s you have ordered and an expected time of delivery. In case of Cash on delivery orders, you will receive a confirmation email from our The Aesthetic Soul.

Unfortunately, we do not have these products available for sale currently.

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Shipping & Returns

While it is not necessary to have a The Aesthetic Soul account to shop and purchase items, it is certainly recommended to have one. You can shop by providing just your email ID.

 

 

You will receive a shipping confirmation email with tracking details once the order has shipped. 

Please allow 24 hours after placing your order for tracking information to become available. You can track your order from your Account page.

 

We offer free Domestic shipping for orders over Rs. 2000.

Once your return is received and processed at our warehouse, we will notify you via email when the refund has been issued.

Refunds typically take 5–7 business days to reflect in your account, though the total process may take up to 14 business days.